Patient Arrival Policy

Veterinarian Farmville NC

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash.

For your convenience, 'drop-off' appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually, we will ask you to 'drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings, and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.


‘‘Dr. Susan takes care of our Shug as if she were her own animal. We have enjoyed taking Shug into our lives and since our kids have grown up she is getting quite spoiled. She has taught us about being better humans. Thanks, Willow Grove! You're the best!

- Frannie and Don.

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment.

Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable.

Please realize that we make a sincere attempt to see each client on time.


Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept the following:

  • Visa
  • MasterCard
  • Discover Card
  • Cash or Check
  • Care Credit

Your Other Family Doctor

Compassionate and high-quality care for your pets