Emergency and Urgent Care
Experienced Care for Life's Unexpected Moments
Emergencies and urgent health concerns can be frightening and overwhelming, but you don’t have to face them alone.
At Willow Grove Animal Clinic, our team is here to help guide you through the next steps when your pet suddenly isn’t doing well.

What to Do in an Emergency
If you believe your pet may be experiencing an emergency, please call us right away at 252-753-2611. We will talk through what’s happening and help you decide the safest next step.
Depending on the situation, we may recommend bringing your pet directly to Willow Grove for immediate care, or we may guide you to one of the nearby 24-hour emergency hospitals better equipped for advanced treatment.
Because our clinic is doctor-led and not a large emergency facility, there are times when a pet’s condition is best handled at a 24/7 hospital, especially if our veterinarians are already in surgery or unavailable at that moment. A quick phone call ensures your pet gets to the right place without losing precious time.
Local 24/7 Emergency Hospitals
For after-hours or advanced emergency care, we work closely with trusted hospitals in the area:
Points East Veterinary Emergency Hospital of Greenville
3210 South Evans Street
Greenville, NC 27834
Monday – Thursday: 6:00 PM – 7:00 AM
Friday – Sunday: 6:00 PM Friday – 7:00 AM Monday
Points East Veterinary Specialty Hospital Wilson
5702 Grover Lane
Sims, NC 27880
Open 24 Hours
Urgent Care & Same-Day Appointments
Not every situation is life-threatening, but some concerns still need attention the same day. We do our best to work urgent cases into our daily schedule. If your pet needs urgent care but it’s not a true emergency, call us to see if we can provide a same-day appointment or arrange for a drop-off.
Examples of Emergencies
Life-threatening, immediate care
- Difficulty breathing
- Collapse or unresponsiveness
- Inability to urinate (especially in male cats)
- Seizures that don’t stop
- Severe trauma (such as being hit by a car)
- Uncontrolled bleeding
Examples of Urgent Situations
Serious, but not immediately life-threatening
- Eye redness, swelling, or discharge
- Loss of appetite for more than 24 hours
- Mild wounds or cuts
- Painful ear infections
- Persistent vomiting or diarrhea
- Sudden limping or lameness
Trust Your Instincts. Give Us a Call.
You know your pet best. If something doesn’t seem right, trust your instincts and give us a call at 252-753-2611. We can help you find the best path forward.